Shipping Policy

Last updated: 2 July 2026

We ship to the United States, the United Kingdom, Australia, and Canada. Here is exactly what to expect, with no hidden surprises.

Processing time

Orders are usually prepared and dispatched within 1 to 3 business days. During sales, holidays, or busy periods, this may take a little longer. You will receive a confirmation email when your order is placed and a second email with tracking once it ships.

Delivery estimates

Delivery times below are estimates from the date of dispatch, not from the date you ordered. Add the processing time above to get the full timeline.

Destination Estimated delivery after dispatch
United States 1-3 Business days processing + 7-12 business days delivery time
United Kingdom 1-3 Business days processing + 7-12 business days delivery tim

Australia

 1-3 Business days processing + 7-12 business days delivery tim

Canada

 1-3 Business days processing + 7-12 business days delivery tim

 

These are estimates, not guarantees. Carrier delays, customs checks, weather, and remote delivery areas can affect timing. We will always do our best to keep you informed.

Shipping costs

Shipping costs, including any free shipping thresholds, are shown at checkout before you pay. The exact amount depends on your location and the option you choose.

Tracking your order

Once your order ships, we will email you a tracking number. Please allow up to 48 hours for tracking to begin updating after you receive it. If your tracking has not updated after several days, contact us and we will look into it.

Customs, duties, and taxes

For international orders, your country may charge import duties, taxes, or customs fees on arrival. These are set by your local customs authority and are your responsibility, not ours. We have no control over these charges and cannot predict their amount. If you refuse to pay them and the parcel is returned or destroyed, we may not be able to refund the order.

Incorrect or incomplete addresses

Please check your shipping address carefully at checkout. We are not responsible for orders delivered to an address you entered incorrectly. If you spot a mistake, email contactzenithbody@gmail.com immediately and we will try to correct it before dispatch. Once an order has shipped, we may not be able to change the address.

Lost, stuck, or delayed parcels

If your parcel appears lost or has not moved for an unusually long time, contact us at contactzenithbody@gmail.com with your order number. We will work with the carrier to locate it and, where appropriate, arrange a replacement or refund. We ask for your patience while we investigate, as carriers sometimes update tracking slowly.

Failed delivery and returned parcels

If a parcel is returned to us because it could not be delivered, for example after failed delivery attempts or an unclaimed package, we will contact you to arrange redelivery. Additional shipping costs may apply for redelivery.

Contact us

Any shipping questions? Email contactzenithbody@gmail.com and we will help you track things down.